When you purchase a filling machine for your packaging business, you are making a single significant investment. Therefore, you should carefully evaluate every aspect of your filling machine before you place your order and invest years into this new machine. When purchasing a multi-head liquid filling machine, you should naturally research the product’s strength, weight, size, cost, spare parts, repair costs, and more. However, another aspect is just as important to consider when purchasing your machine: the supplier. If you get stuck with an unreliable and unhelpful machine supplier, you could encounter many problems in the future. The following list explains exactly how finding a reliable supplier is a critical step.
Operating Manuals and Training
Especially if you are new to the packaging industry, you will need to properly understand how your filling machine works. You must know how to operate the machine and how to hire the best workers. A reliable supplier will understand the need for training and provide you with the necessary operating manuals during your purchase.
Service and Maintenance
Once you buy a multi-head liquid filling machine, or any other heavy-duty filling machine, periodic services and maintenance go hand in hand. This heavy equipment is installed with many small electronic and mechanical parts. These parts must be cleaned, repaired, and sometimes replaced. Your reliable supplier will always be there to assist you in the event of a machine breakdown or whenever you need a replacement part.
Spare Parts and Servicing Equipment
A reliable liquid filling machine supplier will provide you with genuine and correct spare parts that suit your multi-head filling machine. If you can’t rely on your supplier, you might have to order spare parts from another supplier, which can be very inconvenient and time-consuming.
Buying a multi-head liquid filling machine is a one-time investment, so you want this machine to work well for years. When searching for a supplier, it is therefore recommended that you work with a renowned supplier with an excellent track record. You may read customer reviews or contact other people who have worked with this supplier to hear firsthand accounts of the quality of service offered.
Support and Assistance
Having access to remote assistance during a machine breakdown is crucial. It is important to get an immediate solution or help with this breakdown, and a great supplier can give you that. Many modern machines are built so that most common problems can be solved over the phone. This means that a reliable supplier is more readily available to help you with any difficulties.
If you are ready to invest in a liquid filling machine, make sure you work with a reliable supplier who will help you maintain this machine for years to come.
Liquid Filling Machine Specialists
For over 70 years, FILAMATIC has provided a wide range of liquid filling machines to the packaging market. We create flexible, customized solutions for every stage of your business growth. Whether you require a single machine, a complete turnkey solution, or a fully-automated, integrated Monobloc system, we have the liquid filling experience for any solution.