Whether you work in the pharmaceutical, cosmetic, household products, chemical specialty or food industries, you need a filling equipment supplier that you can count on.

In the design and engineering process, it means having someone who listens to your directions and delivers recommendations that exceed specification, without costly add-ons you didn't want.

On the production line, it means the difference between consistently hitting your numbers and constantly playing catch up.

In training and technical support, it means having people who are always only a telephone call away, 24/7.

When you work with us, we promise the following:

• You will always speak with a knowledgeable, courteous staff member who will answer your questions and volunteer helpful information related to your topic.
• You will always receive a quick response to any inquiry.
• You can expect to receive a thorough, yet timely response to an RFQ for a Filamatic® filling or Monobloc system.
• You will receive a cost effective and reliable solution which exceeds your packaging needs.
• You will always have the support of our technical service and engineering personnel in identifying special parts and system components.
• You will receive price quotes and delivery/availability information for Filamatic® spare parts in less than five minutes. (For example: A typical telephone quotation, involving 4-5 part numbers will only take approximately four minutes.)
• Your spare parts order will be handled quickly while you are on the telephone. (For example: Your phoned-in parts order containing 2-3 line items is entered in less than four minutes.)
• Your order for in-stock parts will be shipped within 24 to 48 hours of order placement. Many orders are shipped the same day.
• You can count on an on-time parts shipment success rate of 90% or better.
• Shipments will be securely packaged with the packing slip displayed on the outside of the shipping container for easy identification.
• On all orders shipped via UPS, you will receive a post-shipment e-mail message that includes your tracking number.

Put us to the test. Bring us your toughest packaging requirements, technical questions, or parts request. Our goal is to exceed your expectations in every respect.

sales@filamatic.com