Founder, Sidney Rosen
FILAMATIC FOUNDED ON CUSTOMERS' BEST INTERESTS
Filamatic was founded by Sidney Rosen in the early 1950's. Rosen began his career designing guns for ships in World War II. Soon after the war ended, he became a laboratory equipment salesman in Maryland. Rosen sold machines that dispensed small quantities of liquid, and quickly realized that his customers wanted other qualities and features for their machines. When Rosen brought this to his company's attention, his requests were denied, and he decided that it was in the best interest for him, and his customers, to go into business for himself.
In the basement of his Baltimore, Maryland home, Rosen would design and manufacture machine parts at night while selling and promoting during the day. When production began to flow, he contracted others to help produce the machines. Rosen's first liquid filling model was the AB-5 Benchtop filler, which is still used today.
In 1968, Rosen's dedication blossomed with the purchase of the current business residence at 4119 Fordleigh Road, in Baltimore. As the residence expanded, so did Rosen's product line. The Benchtop filler evolved into machines that were able to handle a larger range of fills. His machines went from single station to multi-station and even began to produce automatic and multi-functional machines to meet his ever-growing customer base.
Still Delighting Customers Today
Rosen's customer-centric principles have made Filamatic a leader in the liquid filling and integrated systems packaging machinery industry. Serving the pharmaceutical, biotech, healthcare, cosmetic, chemical specialty, contract packaging and food/beverage industries, Filamatic is still a family owned and operated company providing our customers with the lowest possible cost of ownership.
TREATING YOU RIGHT
Most of our customers are repeat customers. Why is that important to you? Because repeat business is an excellent indicator of how well we are meeting our core goal: developing long-term partnerships with our customers.
Delighting customers means delivering excellence by providing the most appropriate, highest quality machine for your application, and supporting you with the highest degree of customer service.
We pride ourselves on outstanding customer relationship management. To ensure your satisfaction, Filamatic works with you before, during, and after the order.
PHASE I: PREORDER
The preorder phase centers mainly on understanding your needs for fill rates, fill accuracy, and budget limitations. We'll also provide free testing to evaluate your products and containers.
PHASE II: ORDER
The order phase is monitored by your Filamatic Project Manager. The progress of your order will be scrutinized by your project manager and he will keep you up to date on our progress towards your Factory Acceptance Test (FAT) date.
PHASE III: POST-ORDER
In the post-order phase, our skilled service technicians can assist you with installation, set-up and operation - as well as training. Filamatic also maintains a comprehensive inventory of spare parts.
BOTTOM LINE RESULTS
From Benchtop systems, to the customization of an entire automated production line, Filamatic is dedicated to helping you succeed. Large or small, we'll help you achieve strategic goals, solve operational problems, and improve your bottom line.